Privacy Policy AVG Customer Support Number

Privacy policy is the set of undertakings and dictions about how the information collected during customer support process is gathered, used and disseminated for further support process. We are third party tech support provider unit over toll free number and work independently from the company. The sole purpose of the unit is to provide technical help to the users of AVG.

Types of information collected:

Personal information:

includes First Name, Last Name, Phone No., E-mail address, Postal Address, so that we can identify the user and/or contact the user whenever required.

Payment Information:

We may or may not need credit/debit card information to facilitate transactions(if any). The third party does not authenticate any further accessibility and the information is secure. Technical Support Number will use third party payment processing and payment gateways to verify user credit or debit card information, and to process the transaction.

Technical information:

it includes technical information about the software, system etc. The set of information asked for includes:

  • Date of purchase of the AVG antivirus
  • Processor and other details of the system and the software
  • Type, make and model of computer hardware
  • Software installed and hardware configured
  • Peripherals attached to the computer

How do we collect information?

The procedure to gather information is predefined by the site. We offer solution services through telephone support services to users.

The tools facilitate remote access and control of user computer. Technical Support Number will access user computer only with the consent of the user. To provide with the technical support we ask for information that includes personal, as well as technical data and it entirely depends on customers to provide or not, the data.

Usage of the information gathered from the user of our services to process transactions:

We ask for the above mentioned information to be used for resolving the technical problems with the antivirus software in the following ways

To revert on calls:We may use the contact provided by the user, at the time of registration and purchase of our services, to send to the user the information and updates related to the order placed. If at all the user agrees to subscribe to our newsletter services, we may also use the e-mail address also, to inform the user about the company news, updates, products or service, promotional offers and other such information. Please note that the user can unsubscribe from receiving company newsletters anytime.

Third Party Technical Support Number does not access user computer without prior consent. We also request users to remain present in front of the computer while our support technicians are fixing technical issues thus enabling the experts to direct the users.

Disclaimer

We are an independently working technical customer support provider. Our sole objective is to provide our users with the tech solutions and other resolutions regarding problems associated to AVG antivirus. We are here to help both PC and mobile users. We follow strict International customer care compliance and guidelines.


Quick Help for AVG Tech Support Toll Free Number @ USA : AVG Antivirus Phone Number +1-800-247-9134